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ABOUT US

Q: What types of glasses do you offer?
We offer a wide range of men’s and women’s eyewear, including prescription glasses, blue-light blocking glasses, and sunglasses. Each pair is crafted for style, comfort, and durability — perfect for every occasion.

Q: Are your glasses unisex?
Yes, many of our frames are designed to suit both men and women. You’ll also find gender-specific collections with unique fits, colors, and styles.

Q: How do I choose the right frame for my face shape?
Our product pages include styling tips and size details. You can also contact our support team for personalized recommendations based on your face shape and preferences.


🛍️ Orders & Payments

Q: How can I place an order?
Simply browse our collection, select your favorite frame, choose your lens options (if applicable), and proceed to checkout. It’s fast, secure, and mobile-friendly.

Q: What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods available at checkout.

Q: Can I modify or cancel my order after placing it?
If your order hasn’t been processed yet, please contact us within 12 hours at [your email] to make changes or cancel. Once the order is shipped, we’re unable to make modifications.


🚚 Shipping & Delivery

Q: Do you offer international shipping?
Yes, we ship worldwide! Shipping times vary depending on your location — typically 5–10 business days for most regions.

Q: How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can monitor your delivery in real time.

Q: What are your shipping charges?
Shipping is free on all orders above [insert amount]. For smaller orders, a minimal shipping fee may apply, displayed during checkout.


🔁 Returns & Exchanges

Q: What is your return policy?
We offer a 14-day hassle-free return policy. If you’re not completely satisfied, simply contact us within 14 days of receiving your order to request a return or exchange.

Q: My glasses arrived damaged — what should I do?
We’re so sorry! Please email us at [your support email] within 48 hours with photos of the issue, and we’ll send a replacement or refund right away.


🕶️ Product & Lens Care

Q: How should I clean my glasses?
Use the included microfiber cloth and a gentle lens cleaner. Avoid paper towels or rough fabrics that can scratch the lenses.

Q: Do you offer prescription lenses?
Yes! For prescription glasses, you can upload your prescription at checkout or email it to us after placing your order.

Q: Are your lenses UV protected or blue-light blocking?
All our sunglasses come with 100% UV protection, and our blue-light glasses help reduce digital eye strain from screens.